Need help?
Frequently Asked Questions
Ordering & Customization
Start by purchasing your desired set or selecting a custom design option. After checkout, you’ll receive instructions to submit your sizing and any design preferences. Every set is made-to-order and hand-painted with care.
Yes. Moonlight Press Ons specializes in bespoke, hand-painted nail art. You can request custom themes, colors, portraits, or inspiration images. If you can dream it, it can be created.
Each set is individually handcrafted. Current production time is typically 5-7 business days before shipping.
Limited rush orders may be available depending on schedule. Please contact us prior to ordering.
Sizing
We provide a free sizing kit with your order. When you place your order, we will ship out the sizing kit to you within 3 business days. Follow the instructions on the kit, and email us back your sizes. Your press on nail set will then go into production. If you have ordered with us before, we will have your sizing on file and we will confirm your sizing via email.
Yes. Once you know your sizes, you can reuse them for all future orders.
Application & Wear
Each order includes detailed instructions. Application takes about 10–15 minutes and can be done using nail glue or adhesive tabs. Nail glue is not included in your kit due to shipping restrictions. Please purchase nail glue locally, or check out our recommended glues HERE.
- With nail glue: 1–2+ weeks
- With adhesive tabs: 1–3 days (perfect for events)
No, when applied and removed properly, press-ons are a safe, non-damaging alternative to salon enhancements.
Removal & Reuse
Soak your nails in warm, soapy water and gently lift - never force removal. Detailed instructions are included with your order.
Yes. With proper care, Moonlight Press Ons can be worn multiple times, making them both luxurious and practical.
Quality & Materials
Each set is:
- Hand-painted by an artist
- Custom-fit to you
- Created with high-end, salon-quality materials
- Designed as wearable art, not mass-produced nails
They offer a different experience:
- No damage to your natural nails
- Reusable luxury
- Fully customizable designs
- Convenience without sacrificing artistry
Shipping & Delivery
Currently shipping within the U.S. and select countries.
Shipping times vary by location and carrier, typically 5-10 business days after your set is completed.
Yes. Tracking details are provided once your order ships.
Returns & Policies
Due to the custom, made-to-order nature of each set, all sales are final.
If there is a problem with your order, please contact us within 48 hours of delivery so we can make it right.
Care Tips
- Proper prep is everything (clean, dry nails).
- Avoid water for the first few hours after application.
- Use gloves when cleaning.
- Carefully remove old, excess glue from backs of the press ons with a soft buffer.
- Store nails safely after removal for reuse.
Still have questions?
Contact us or DM us on Instagram @moonlightpressons